Support
How can we help?
Create a support ticket, track your existing requests, or browse our documentation.
What do you need help with?
Choose a category to open a pre-filled ticket.
Provisioning
Pod setup, DNS, installation issues.
Technical
Backend errors, API issues, performance.
Billing
Subscriptions, invoices, plan changes.
Other
Account questions and everything else.
Response times
| Urgent | First reply within 2 hours |
| High | First reply within 8 hours |
| Normal | First reply within 24 hours |
| Low | First reply within 72 hours |
Check the docs first
Documentation
Most questions are answered in our documentation — from pod setup and deployment to API usage and connectors.